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Our Approach

OUR APPROACH TO PRODUCT DEVELOPMENT

OTO Wellness believes in creating products that the masses needs tomorrow. Staying true to our roots in mixing the traditional therapies from the east and the state of-the-art technology from the west, we aim to deliver our quest for excellence – our ‘AIRE’ core values behind every OTO product for you.

Over 20 Years of

Over 20 Years of

experience

Dedicated & Pro

Dedicated & Pro

treatment

A Quest for Excellence

Core Values Behind Every OTO Product

Innovation

At OTO, we innovate and create products that our customers need tomorrow

Yip Chee Seng, OTO Founder.

Affordability

For years, OTO has been known for delivering quality and efficacious innovative home healthcare products at affordable and reasonable prices within reach of the masses. This makes OTO truly a brand of the people.

Paul Pimentel, Deputy Managing Editor, a medical publication based in Asia.

Reliability

It is not just about how something looks and feels like. It is about delivering solutions to the market that are simply easier and better.

Ronald Dalderup, Brand expert and innovation catalyst, NBDA Asia.

Efficacy

The availability of effective alternative medicines and therapies are constantly being sought after. OTO is among a small group of companies worldwide who are able to provide healthcare alternatives that truly work.

Laurie Farrow, Occupational Therapist, Health Occupation International.

OUR APPROACH TO SERVICE COMMITMENT

Our 1 + 5 Promise to you when you buy a massage chair from us.
1 Year Warranty + 5 Years Free Maintenance

1 Year Full Warranty
We Provide:

Free Parts

Free Labour

Free Transport

*Exclude faults due to Negligence, Inappropriate or Mishandling, Cosmetic Parts, General Wear & Tear

5 Year Free Maintenance Service

We Provide:

  • Free Dusting
  • Free Lubricating
  • Free Function Checking
  • Free Leather Waxing
  • Waive Labour & Transport Fees for replacement of chargeable parts during visit.

*Once Per Year (Strictly by Appointment only)